Missed call captured
0:00
A lead record opens as soon as your call is missed.
Intake automation for law firms
Capsur AI answers missed calls, follows up by text, qualifies leads, and books consultations automatically so your firm can respond faster and win more business.
Response timeline
From missed call to consult-ready brief
Missed call captured
0:00
A lead record opens as soon as your call is missed.
AI text follow-up
0:30
A guided intake message keeps the conversation active.
Consultation path ready
3:00
Your team receives a qualified summary and clear next step.
Problem
When no one follows up right away, potential clients keep searching and choose the firm that responds first.
A potential client reaches out ready to hire.
The call goes to voicemail and momentum drops immediately.
No quick reply means less trust and less urgency.
They choose the firm that follows up first.
Product visibility
See the lead queue, fit signals, and completed workflow actions in one product view.
Lead queue
New and active conversations
Jordan Ramirez
Personal injury intake
High urgency
Avery Chen
Employment consultation
Qualified
Morgan Ellis
Family law inquiry
Same-day follow-up
Qualification snapshot
Key details already organized
Lead fit meter
Strong fitCase type
Slip and fall claim
Lead fit
Within target practice area
Urgency
Medical treatment started
Next recommended action
Send consultation link
Automation log
Response activity in motion
Missed call logged
0:00Caller details entered into the intake stream automatically.
Text follow-up sent
0:30Capsur AI asks a focused set of qualifying questions.
Consultation path recommended
3:00The team sees the best next step before the lead cools off.
Current status
Workflow in progress
Awaiting handoff
SLA target < 60s
How it works
A focused sequence handles response, qualification, and routing while your team stays in control.
A missed call immediately opens an intake workflow.
AI follows up by text and collects the key case details.
Responses are scored for urgency, fit, and booking readiness.
Your team gets a clear summary and next action for consultation.
Benefits
Capsur AI keeps intake response fast, qualification clean, and follow-up decisions easier to execute.
Every missed call gets an immediate, professional text response.
Attorneys receive concise case briefs instead of raw transcripts.
Guided questions surface fit, urgency, and matter type quickly.
Each lead record highlights the right follow-up action to take.
Response starts in seconds while the potential client is still engaged.
Call, text, and qualification updates stay together in one timeline.
Trust
In legal services, the first response often determines who gets the case. Most firms lose opportunities not because of quality, but because of delay.
82%
Clients choose the first firm that responds
Response speed often decides who wins the case inquiry.
7x
Higher conversion when responding within 1 minute
Fast follow-up materially increases consultation likelihood.
20–40%
Leads lost due to missed calls
Unanswered inbound calls create immediate pipeline leakage.
5 minutes
After this, conversion drops sharply
Delay erodes intent while prospects keep searching.
Give your team a faster response system, cleaner intake context, and better consultation momentum.