Legal
Privacy Policy
Effective Date: April 6, 2026
Capsur AI (“Capsur,” “we,” “our,” or “us”), a DBA of Suszynski Ventures LLC, provides AI-powered intake, communication, and lead management tools. We are committed to protecting the privacy and confidentiality of information entrusted to us, particularly in the context of legal services.
1. Information We Collect
We may collect and process the following categories of information:
a. Contact Information
- Name, email address, phone number
- Firm or business information
b. Intake and Communication Data
- Information submitted through forms, SMS, or other communication channels
- Case-related details provided by prospective clients
c. Usage Data
- Device information, IP address, browser type
- Pages visited and interactions with our platform
2. How We Use Information
We use collected information to:
- Facilitate lead intake and client communication
- Deliver and improve our services
- Analyze usage to enhance product performance
- Respond to inquiries and provide support
- Maintain platform security and integrity
We do not use client-submitted data for unrelated purposes without consent.
3. Data Processing and Role
Capsur AI acts as a service provider / processor on behalf of law firms using our platform.
- Law firms remain the data controllers of their client data
- Capsur processes data solely to provide services to the firm
4. Data Sharing and Disclosure
We do not sell personal information.
We may share data only with:
- Infrastructure providers (e.g. hosting, analytics, communication services)
- Service providers necessary to operate the platform
We may disclose information if required by law, legal process, or to protect rights and safety.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, or misuse.
However, no system can guarantee absolute security.
6. Data Retention
We retain information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Retention periods may vary depending on usage and legal requirements.
7. Confidentiality Considerations
Capsur AI is designed to support legal workflows, but:
- We are not a law firm
- Use of the platform does not create an attorney-client relationship
- Users are responsible for determining what information is appropriate to collect and process
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
To exercise these rights, contact us at support@capsur.ai.
9. Third-Party Services
Our platform may integrate with third-party tools (e.g. messaging providers, analytics). These services are governed by their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact
For privacy-related inquiries, contact:
support@capsur.ai
Capsur AI (a DBA of Suszynski Ventures LLC)